{"title":"Returns Policy - Wehebbenallesinhuis.nl","description":"\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0766\/2190\/6257\/files\/OIG_480x480.webp?v=1708615863\" style=\"display: block; margin-left: auto; margin-right: auto;\" width=\"233\" height=\"233\"\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003eYou can return the product no later than \u003cb\u003e14 days\u003c\/b\u003e after receiving it. Returns go to a \u003cb\u003eDutch\u003c\/b\u003e company, so you won't have to send products to China with us \u003cspan style=\"font-family: 'Segoe UI Emoji',sans-serif; mso-bidi-font-family: 'Segoe UI Emoji';\"\u003e😀\u003c\/span\u003e. \u003cb\u003e\u003cbr\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp data-path-to-node=\"7\"\u003eTo keep our selling prices low and continue to offer free shipping to customers, we charge a contribution for returns:\u003c\/p\u003e\n\u003cul data-path-to-node=\"8\"\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"8,0,0\"\u003e\u003cb data-path-to-node=\"8,0,0\" data-index-in-node=\"0\"\u003eReturn costs:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\n\u003cli class=\"MsoNormal\" style=\"color: rgb(49, 49, 49); line-height: 18pt; font-weight: bold;\"\u003e\u003cstrong\u003e\u003cspan style=\"font-family: 'Segoe UI',sans-serif; mso-fareast-font-family: 'Times New Roman';\"\u003e0–15 kg: €9.99\u003c\/span\u003e\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"color: rgb(49, 49, 49); line-height: 18pt; font-weight: bold;\"\u003e\u003cstrong\u003e\u003cspan style=\"font-family: 'Segoe UI',sans-serif; mso-fareast-font-family: 'Times New Roman';\"\u003e15–30 kg: €19.99\u003c\/span\u003e\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli class=\"MsoNormal\" style=\"color: rgb(49, 49, 49); line-height: 18pt; font-weight: bold;\"\u003e\u003cstrong\u003e\u003cspan style=\"font-family: 'Segoe UI',sans-serif; mso-fareast-font-family: 'Times New Roman';\"\u003eAbove 30 kg: €29.99\u003c\/span\u003e\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"8,1,0\"\u003e\u003cb data-path-to-node=\"8,1,0\" data-index-in-node=\"0\"\u003ePlease note!\u003c\/b\u003e This amount applies per item. When returning multiple (identical) products or different items from one order, the return costs will be charged per product.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"MsoNormal\"\u003eHowever, if a product arrived damaged, did not arrive, or we delivered the wrong package, then returns are, of course, free. We will then send a new product as soon as possible.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eGood to know:\u003c\/b\u003e\u003cbr\u003e- We can (usually) also send parts if, for example, there is a scratch on a part or a part is missing.\u003cbr\u003e-There are photos for every product. These can make a product appear larger or smaller than you expected. Therefore, the dimensions are listed for each item. Check this with a tape measure at home, for example, to determine if it fits in the house or in the garden\/balcony. This is to avoid disappointment and also to reduce returns.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTo start the return process, you must always first send an email to info@wehebbenallesinhuis. In this email, state at least the order number and the reason for return. Also, include your contact and bank details.\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003eTo receive a refund for the product, it is important to return the product in its original condition\u003cb\u003e.\u003c\/b\u003e This means you may inspect the product but not use it (for example, it is not possible to cook with a pan and then return it). If the product is damaged upon arrival or a wrong item has been received, please also contact us via the email above so we can offer a solution. For damages, please send us detailed photos of the damage as an attachment in the email.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eYou will receive an address to which the product can be sent. Do not send returns to the contact address on this website; returns are centrally received by an external party. Otherwise, we have everything in-house\u003c\/b\u003e \u003cb\u003e\u003cspan style=\"font-family: 'Segoe UI Emoji',sans-serif; mso-bidi-font-family: 'Segoe UI Emoji';\"\u003e😀\u003c\/span\u003e.\u003c\/b\u003e\u003c\/p\u003e","products":[],"url":"https:\/\/wehebbenallesinhuis.nl\/en\/collections\/o.oembed","provider":"wehebbenallesinhuis.nl","version":"1.0","type":"link"}